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What should I do if my Sea Moss gel arrives damaged or leaking?Updated a month ago

If your Sea Moss gel arrives with damage or leakage, it is often due to rough handling during transit. We recommend placing the gel in the refrigerator immediately to allow it to re-solidify. If the lid has come loose, the gel should still be safe to consume as long as it was properly refrigerated upon arrival.

Please contact us with photographs of the damage, and we would be happy to assist further, which may include sending a replacement.

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